Shipping & Returns

For domestic (U.S.A.) customers:

Economy shipping of the printed book is available for customers in the USA. Delivery times may be longer than Priority Mail (up to 10 days is possible), but for shipping to NYC and environs it's usually about 3 days.

For most customers Priority Mail delivery is suggested since it's easier to track, and it's packed in a padded mailer. Priority Mail Express is also available for one or two day delivery but at significantly higher cost.

International Shipping

Shipping heavy items like books out of the United States is expensive, even by first class mail. Economy delivery has an extremely good track record but it is not traceable once it leaves the U.S. Postal Service's hands, and it is not insured. Priority Mail and Priority Mail Express are better options, albeit at higher cost. They are fully insured and trackable. If you require UPS, FedEx, DHL or other delivery please contact our offices at +1 973-228-5848 during normal business hours (9am-6pm New York City time). 

Shipping Insurance:

Shipping insurance is available upon checkout, and the insurance company will be the one to process all claims.

Taxes, duties, etc.

Packages are shipped as "merchandise" for customs purposes, with the full purchase price listed on the customs forms. No exceptions will be made to this policy as it's a violation of U.S. law. You are responsible for any and all taxes, import fees, duties, brokerage fees or any other amount charged upon import by your government. We will neither collect nor remit any taxes not required under United States law.

EU/UK Restrictions

As a result of Brexit, I am not currently selling any physical books to the U.K. I do not take this decision lightly, however the U.K. government requires foreign sellers to register their business and remit taxes for values under £135, which I refuse to do. I apologize for the inconvenience.

Likewise, EU customers please be advised that I will not collect and remit VAT under new European IOSS regulations. If you purchase from this site you may be charged VAT and potentially other fees by your country's government at import.

Hinweis für EU-Kunden. Ich werde keine Mehrwertsteuer gemäß den neuen europäischen IOSS-Vorschriften erheben und überweisen. Wenn Sie auf dieser Website einkaufen, werden Ihnen möglicherweise Mehrwertsteuer und Zollgebühren von der Regierung Ihres Landes bei der Einfuhr in Rechnung gestellt.

No Refunds/returns

Since books are personalized and manufactured on-demand there are no refunds or returns once the book has been mailed to you. If you have ordered accidentally or your order has errors it can be cancelled and fully refunded before shipment.