Shipping & Returns
For domestic (U.S.A.) customers:
For most customers Priority Mail delivery is suggested since it's easier to track, and it's packed in a padded mailer. Priority Mail Express is also available for one or two day delivery but at significantly higher cost.
Free shipping insurance is provided for up to 2 copies. Note that claims must be made between 14 and 45 days of when you are notified of your order's shipment. Claims are not considered until 14 days have elapsed since the item was mailed, and are automatically rejected after 60 days.
Taxes, duties, etc.
Packages are shipped as "merchandise" for customs purposes, with the full purchase price listed on the customs forms. You are responsible for any and all taxes, import fees, duties, brokerage fees or any other amount charged upon import by your government. We will neither collect nor remit any taxes not required under United States law.
As a result of Brexit, I am not currently selling any physical books to the U.K. I do not take this decision lightly, however the U.K. government requires foreign sellers to register their business and remit taxes for values under £135, which I refuse to do. I apologize for the inconvenience.
Likewise, EU customers please be advised that I will not collect and remit VAT under new European IOSS regulations. If you purchase from this site you may be charged VAT and potentially other fees by your country's government at import.
Hinweis für EU-Kunden. Ich werde keine Mehrwertsteuer gemäß den neuen europäischen IOSS-Vorschriften erheben und überweisen. Wenn Sie auf dieser Website einkaufen, werden Ihnen möglicherweise Mehrwertsteuer und Zollgebühren von der Regierung Ihres Landes bei der Einfuhr in Rechnung gestellt.
Since books are personalized and manufactured on-demand there are no refunds or returns once the book has been mailed to you. If you have ordered accidentally or your order has errors it can be cancelled and fully refunded before shipment.